A little taste of your day-to-day

Every day is different, but you'll mostly be:

Controls, monitors and communicates room status with front desk.
Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
Inspects, monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas as assigned maintaining IHG Clean program.
Enforces standard procedures for the acceptance, security and return of guest lost and found items.
Assists in conducting inventories of uniforms, linen, supplies and equipment as required and orders and receives supplies to maintain adequate inventory levels.
Provide on-going training to Room Attendants and Housepersons.
Assist in cost control and payroll

What We Need From You

It's a physical role and you'll be on your feet most of the day, so fitness is important
Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
You may need to bend and kneel to complete some activities
Literacy skills - reading, writing and basic maths skills
Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays
High school education, GED, or equivalent experience.
Minimum 3 years of experience working in housekeeping is required in a high-volume hotel, conference centre or resort with at least one of those in a supervisory role.

What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.

Housekeeping Supervisor

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