Manager - E-Commerce & Brand Growth

We are looking for a proactive, hands-on, and commercially minded individual to manage the launch and day-to-day operations of a premium equestrian apparel startup. The brand is preparing to enter the market with a curated collection for men and women, designed for riders across the UAE and GCC region.

This is an ideal role for someone who enjoys building a brand from the ground up, managing multiple responsibilities, and working closely with the founder to drive sales, customer engagement, product feedback, and future collection planning.

Key Responsibilities

Business Launch & Operations

Support brand launch prep: stock, packaging, store, go-to-market.
Manage inventory across categories.
Ensure products are organized, packed, tracked, and dispatch-ready.
Coordinate orders, delivery, updates, and after-sales.
Maintain inventory, sales, and stock records.

Sales & Revenue Generation

Drive sales via website, social, outreach, clubs, events, GCC.
Identify customers, riders, trainers, influencers, partners.
Support pricing, promotions, and conversions.
Track enquiries, follow up, convert leads.
Explore GCC shipping and regional sales.

Brand & Social Media Coordination

Coordinate content, images, captions, campaigns, launches.
Maintain consistent premium online presence.
Respond to messages, enquiries, sizing, orders.
Build visibility across Instagram, TikTok, WhatsApp, communities.
Suggest campaigns, collaborations, influencer partnerships.

Product & Market Development

Collect feedback on fit, design, pricing.
Monitor demand and top-performing products.
Recommend new ideas based on trends and sales.
Support future collections and improvements.
Conduct basic competitor and pricing research.

Required Skills & Experience

2–5 years of experience in sales, fashion retail, e-commerce, social media coordination, brand operations, or startup business support.
Experience in fashion, sportswear, lifestyle retail, equestrian products, or premium consumer brands will be an advantage.
Strong communication and customer-handling skills.
Comfortable managing social media messages, online orders, inventory, and customer follow-ups.
Good commercial understanding of pricing, sales, promotions, and customer conversion.
Highly organized, self-driven, and able to work independently.
Interest in fashion, premium apparel, sports, or equestrian lifestyle is preferred.
Knowledge of UAE/GCC customer behavior and online selling platforms will be an added advantage.

Education

Bachelor's degree or diploma in Fashion Design, Apparel Design, Fashion Technology, Textile Design, Fashion Merchandising, or a related fashion discipline.