Company Description

Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description

Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.
Personalized Engagement: Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.
Safety & Compliance: Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.
Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times.
Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.
Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.
Sustainability: Adhere to the resort's sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.
Brand Standards: Uphold Fairmont grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt.

Qualifications

Education: High School Diploma or equivalent; a degree in Hospitality is an asset.
Experience: Minimum 1–2 years of experience in a guest-facing role within a luxury hotel or resort.
Licensing: Must possess a valid Saudi Arabian driving license.
Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele.
Attitude: A creative mindset with a passion for guest relations and an eye for detail.
Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required.

Additional Information

Understanding of Ultra-Luxury guest expectations and brand alignment.
experience in project coordination, scheduling, and document control during pre-Opening stages.
Experience in pre-Opening is a must.
A proactive, anticipatory approach with a strong sense of ownership and accountability.
Impeccable grooming and personal presentation aligned with Luxury standards.

Buggy Host - Fairmont The Red Sea