Python Automation, Terraform Genesys Cloud Provider, Genesys Script Designer, Genesys Cloud CLI Archy CX as Code, AWS Cloud Services, Performance Monitoring QoS Datadog ThousandEyes, SIP VoIP BYOC WebRTC, SQL Data Extraction, Networking OSI Model TCP UDP TLS Firewall Traversal, REST APIs JSON Data Actions, Contact Center Networking Telephony, OAuth Authentication RBAC, Genesys Cloud CX Administration, Linux RHEL CentOS, Genesys Cloud Edge Media Services

Linux Administration, SCCM, Exchange, System Monitoring, VMware, Microsoft 365, System Administration, Troubleshooting, Endpoint Management, Active Directory