2-4 years
4 days ago 16 Applied
Job Description

Job Purpose

Provide a support service to the department and relevant areas of the business regarding payments, invoice verification, accounting, master maintenance to ensure that the accounts reflect the correct balances.

Job Outline:

  • Generic

- Verify supplier and contract/service based invoices, or credit card transactions with reference to supporting documents to ensure validity of the liability or transaction booked. Ensure correct capitalisation of fixed assets or ticket issuance with reference to invoices/billings and authorisations, follow up and investigate any discrepancies identified to resolution.
- Co-ordinate with relevant internal finance units to enable the processing of payment runs relating to payroll, reimbursements, supplier payments and service providers as per schedule. Ensure data/ files are received on time and uploaded correctly into the system for generation of reports and bank transfer listings or cheques. Generate necessary accounting entries either through the system or manually to support these activities.
- Create and update masters relating to suppliers and customer information/online booking by credit card in the relevant finance systems through inputting accurate information such as bank details to enable correct accounting, electronic payments, billing and/or refund process.
- Reconcile supplier and customer accounts and general ledger accounts ensuring that all matching entries are offset and genuine out standings are investigated and highlighted to the relevant Finance Officer with recommendations for corrective action. Account for accruals, prepayments and recharges either in the system or manually as appropriate to ensure accounts are correctly reflected in financial books.
- Respond to queries raised from internal departments such as Outstations Finance, Call Centre, Emirates Online, Group Security, suppliers or staff on payments, invoice clarifications, payroll queries, credit card transaction details and fixed asset verification. Liaise with other departments as appropriate to ensure an accurate and prompt response is provided.
- Compile and generate scheduled reports including but not limited to sales statistics, cheques, foreign currencies for verification and analysis by Finance/Accounts Officer. Continuously review and improve the quality of these reports by providing additional information with recommendations for improvement as appropriate to enable a more effective analysis.

  • Specific Accountabilities

Credit Card Transactions
- Collate and analyse credit card related statistics (volume, value) in order to provide insights to all relevant stakeholder, generate report on Sales, Cost and acceptance, Support the team lead to prepare KPI, budget and forecast for credit card cost element,
- Maintain the MID database for all acquirers. Support the CSSM Manager in activating new payment methods. Maintain POS repository. Work closely with the Reconciliation team to support downstream processes of card payments
- Carry out reconciliation and accounting to ensure timely settlement by acquirers. Escalate settlement delays or deviations from contract. Work closely with other teams in GP&S to ensure timely chargeback accounting
- Monitor and review online customer transactions to understand customers behaviour and identify unusual and irregular online activity to prevent fraudulent payment and losses. Promptly refer identified fraud cases to Emirates Group Security and Commercial to enable remedial action and for further investigation. Contact customers where required to validate their credential and make a decision on the acceptance of the transaction.

Qualifications & Experience

Finance & Insurance.Finance Management :

12 Years schooling or equivalent :

(Graduate in accountancy is desirable) OR 10+ Years schooling with 6+ years relevant experience (preferable with 2 years in supervisor role)

Experience: 4+ in a similar role (preferable with 2 years in a supervisory role)

Knowledge/skills: MS Office especially word, excel and outlook

Role holder must possess strong numerical skills

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.




supervisory role
numerical skills

the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Group&#8217&#x3B;s extensive and diverse international portfolio includes the world&#8217&#x3B;s largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion).

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