AML investigations Manager, Amazon Payment Services

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Job Description

Job summary

Amazon Payment Services (previously known as Payfort) is a trusted online payment service provider enabling businesses, governments, SMEs, startups and institutions to accept online payments in UAE, Saudi Arabia, Egypt, Jordon, Lebanon, Oman, Qatar & Kuwait. Learn more about Amazon Payment services here -

Investigate instances of potential Anti-Money Laundering activity and/or suspicious financial activity with a sense of urgency in a fast-paced environment.
Effectively monitor merchants activities with regard to detecting and reporting suspicious activity, including the potential offenses of money laundering and terrorism financing.
Exercise excellent independent judgment and discretion when making decisions or recommendations in relation to each alert/case investigation.
Ability to work efficiently with an attention to detail in investigations, analysis, and writing of narrative style reports designed to be delivered to regulators.
Ensure external SAR are properly prepared and filed to the law enforcers as per local regulation requirements.
Response promptly to regulatory requests relating to suspicious activity, AML, or CTF.
Work with peer managers to leverage best practices, understand new trends and contribute to the implementation of processes, tools and platform enhancement opportunities.
Establish relationships with other leaders and managers in other business units and support teams, throughout Risk, Underwriting, Compliance and the wider organization, to influence excellent information flow and feedback on the impacts of process, policy and product changes.
Propose control improvements, enhancements and simplifications where appropriate.
Exhibit the necessary leadership to ensure team goals are achieved.
Participate in cross-functional special projects designed to deliver outcomes with a significant risk management and business impact.
Participate in developing the strategic direction of the SAR/AML program while regularly assessing and driving performance and program effectiveness, to review the status of the program and set short-term goals for improvements/standards as needed.


A Bachelor's degree in Business, Finance, Legal, Justice or a comparable field.
Minimum of 6+ years related experience, 2+ years supervisory experience.
Have a good knowledge of Financial Crime Investigation, as well as knowledge of the local regulations and legislation on AML/CTF and sanctions.
At a minimum, an understanding of Underwriting, KYC, AML, PCI DSS, and Card Schemes Regulations.
Solid understanding of fraud risk management practices, as well as practices for prevention, detection, remediation and reporting of fraud within financial institutions.
Knowledge of merchant payment processing, particularly risk and operational processes.
Proven ability to analyze large amounts of data in order to make informed risk-based assessments and conclusions.
Exceptional oral, written and interpersonal communication skills with the ability to communicate constructive challenges/new ideas, and synthe complex information accurately, concisely, clearly and quickly to all levels in the organization.
Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
Ability to analyze complex data, draw meaningful conclusions, and make holistic business recommendations.
Strong collaboration skills and the ability to build rapport with members of other departments.
Strong working knowledge of external systems, and software applications (Internet, Microsoft Office: Outlook, Word, Excel, etc.).

Arabic native tongue with excellent command of written and spoken English.


Master's degree in business, finance, accounting, or economics.
8+ years of relevant experience.
CAME/CAMS certified.
Project/Program Management experience.
Experience in Legal or Law Enforcement fields.

Job Source: strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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