Area Sales Manager-Corporate Cards

Job Purpose

This role is responsible for managing the Corporate Card Sales function for the bank, including new client acquisition as well as managing the existing client portfolio. The role manages a team of 3-5 Corporate Card Relationship Managers

Key Result Areas

Lead a team of 3-5 Corporate Card Relationship Managers to own the Corporate Cards Sales and Revenue KPIs for the business

Define and manage the Sales and Service KPIs for the team

Grow the Corporate Cards business through a combination of new client acquisition, as well as spends and portfolio growth from existing clients

Work with the various corporate relationship units in the bank (Corporate and Investment Banking Group, Business Banking, Merchant Services etc.) to identify opportunities to onboard new clients, build a regular sales pipeline and deliver on the monthly/quarterly/yearly KPIs for new client acquisition

Work with existing clients to understand their business needs and offer banking solutions to meet those needs in order to grow share-of-wallet from existing clients

Manage the Servicing needs for existing as well as new clients, coordinating with internal stakeholders within the bank to ensure the clients needs are met

Resolve client issues and complaints in a timely manner work with CIBG on key service issues

Continuously look for opportunities to partner with Fin-techs and Payments companies to bring cash/money transfer payments to the Corporate Cards platform from a Suppliers as well as Receivables standpoint

Work with the Credit and Corporate Card product teams to conduct a product gap analysis, identify opportunities for new products & propositions, and support with the launch of such new products or initiatives

Interact regularly with Schemes on new and evolving capabilities and Corporate Card platforms, and ensure implementation of such capabilities for existing and new Corporate Card clients

Regularly review and optimize the pricing and rebate structure for existing clients to drive spends growth and maximize net revenues

Assist with the process for migration of Corporate Card clients across Schemes

Regularly conduct sales and portfolio performance reviews and updates with management across CIBG and RBG

Develop and maintain detailed up to date knowledge of Corporate Card Products in the market

Ensure necessary controls from both risk and operations perspective for Corporate Card

Ensure compliance with the bank's processes and procedures as well as regulatory requirements

Knowledge, Skills and Experience

A bachelor's degree in economics, Strategy, Business Administration, Engineering, or a related field with 8+ years of banking/payments experience and minimum 3 years of Corporate Cards Sales experience, preferably in the UAE

Knowledge / experience on Corporate Card or Retail Card management systems, as well as an understanding of market dynamics, competition products & services

Prior experience working with Schemes (Visa and/or Mastercard) is preferred