We are seeking an experienced Authorization & Fraud Consultant - cards to support the Credit Cards business of a leading bank in Saudi Arabia. This role will focus on optimizing authorization performance, enhancing fraud controls, improving customer experience, and driving portfolio health across the card issuing business.
Key Responsibilities
- Develop a deep understanding of the bank's credit card portfolio, customer segments, spending behavior, and lifecycle performance.
- Drive authorization optimization strategies to improve transaction approval rates while maintaining appropriate fraud and risk controls.
- Analyze authorization decline patterns, codes, and drivers to identify opportunities for reducing false declines and improving customer experience.
- Work closely with fraud, risk, and cards business teams to optimize fraud controls without negatively impacting genuine customer transactions.
- Monitor and report on key KPIs including approval rates, decline rates, fraud rates, card usage, spend, and portfolio performance.
- Provide analytics-driven recommendations to support business, risk, and operational decision-making.
- Enhance MIS reporting and dashboards related to authorization performance and fraud management.
- Act as a liaison between Mastercard and internal stakeholders across Cards, Fraud, Risk, and Operations teams.
- Support the implementation of fraud and authorization optimization initiatives within the issuing environment.
- Establish governance frameworks and performance review mechanisms to drive continuous improvement.
- Facilitate knowledge transfer and capability building within the bank's cards and fraud teams.
Required Experience & Qualifications
✅ 10-12 years of experience in:
- Card Issuing
- Fraud Risk Management
- Authorization Strategy
- Credit Card Portfolio Management
✅ Strong banking background with hands-on experience in:
- Authorization systems
- Fraud monitoring platforms
- Credit card issuing business
- Transaction risk management
✅ Proven experience in:
- Managing authorization strategies
- Fraud rule optimization
- Portfolio analytics
- Approval-rate improvement initiatives
✅ Strong understanding of:
- Credit card lifecycle management
- Activation, usage, retention, and spend growth strategies
- Fraud trends and controls within issuing environments
✅ Ability to convert analytics and performance insights into actionable business recommendations.
✅ Excellent stakeholder management skills with experience working across:
- Cards Business
- Fraud
- Risk
- Compliance
- Operations
- Payment Schemes
Preferred
- Knowledge of SAMA fraud reporting and liability regulations.
- Experience within KSA or the GCC market.
- Understanding of local fraud trends and regulatory requirements.
Let op: vacaturefraude
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Important: job fraud
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