Field Based Account Manager – B2B
Location: Cairo, Egypt
Job Purpose
The Field Based Account Manager – B2B is responsible for driving business growth by identifying new opportunities, developing strategic customer relationships, and maximizing sales volume and profitability within the assigned territory. The role focuses on acquiring new customers, expanding existing accounts through cross-selling and up-selling opportunities, and delivering sustainable revenue growth.
The successful candidate will build strong relationships with key decision-makers, implement consultative selling techniques, develop strategic account plans, and achieve sales and commercial objectives while ensuring high levels of customer satisfaction.
Key Responsibilities
Sales & Business Development
- Identify, prospect, and acquire new B2B customers within the assigned territory.
- Develop and execute account plans to achieve sales targets, revenue growth, and profitability objectives.
- Manage the complete sales cycle from prospecting to closing new business opportunities.
- Apply structured sales methodologies to maximize conversion rates and business growth.
- Expand existing customer accounts through cross-selling and up-selling opportunities.
- Prepare commercial proposals, quotations, and negotiate pricing, contracts, payment terms, and service agreements.
- Develop negotiation strategies that balance customer needs with business objectives.
Customer Relationship Management
- Build, develop, and maintain long-term relationships with key decision-makers and stakeholders.
- Gain a thorough understanding of customers operations, challenges, and business objectives.
- Deliver value-added solutions that address customer requirements and strengthen partnerships.
- Resolve customer issues effectively while maintaining high levels of customer satisfaction.
- Collaborate with internal teams to ensure excellent service delivery.
Market Development
- Monitor market trends, competitor activities, and industry developments.
- Identify new market opportunities and recommend strategies to increase market share.
- Promote the company's products, services, and value propositions effectively.
- Support marketing initiatives and customer engagement activities to drive business growth.
Commercial Excellence
- Achieve sales KPIs, including revenue, volume, margin, and customer acquisition targets.
- Maintain accurate sales forecasts and pipeline management.
- Ensure effective credit management and achieve Days Sales Outstanding (DSO) objectives.
- Maintain compliance with company policies, commercial procedures, and Health, Safety, Security & Environment (HSSE) standards.
Cross-Functional Collaboration
- Work closely with Marketing, Technical, Finance, Supply Chain, and Customer Service teams to deliver integrated customer solutions.
- Coordinate internal resources to ensure timely execution of customer requirements.
- Share market intelligence and customer insights to support business strategy.
Qualifications
Education
- Bachelor's degree in Engineering, preferably Mechanical Engineering or Mechatronics.
Experience
- 5–7 years of successful B2B sales experience with a proven track record of profitable business growth.
- Experience managing key accounts within industrial sectors is highly preferred.
- Strong experience in business development, account management, and consultative selling.
Required Skills
Technical & Commercial Skills
- B2B Sales
- Business Development
- Key Account Management
- Strategic Selling
- Negotiation & Influencing
- Sales Forecasting
- Commercial Acumen
- Market Analysis
- Customer Value Proposition Development
- Pipeline Management
Soft Skills
- Excellent communication and presentation skills.
- Strong relationship-building and stakeholder management abilities.
- Results-oriented with a strong commercial mindset.
- Analytical thinking and problem-solving capabilities.
- Strong planning, organization, and time management skills.
- Ability to work independently and collaboratively within cross-functional teams.
Language Requirements
- Fluent in English and Arabic.
Preferred Industry Background
- Industrial Products
- Manufacturing
- Lubricants
- Automotive
- Chemicals
- Energy
- FMCG (Industrial Channels)
