JOBSUMMARYResponsibilitiesforsetup,mixingofdrinks,serviceandcleanupforbarfunctions.Insodoing,isexpectedtodirectallefforttowardguestsatisfaction,theachievement/maintenanceofdivisionstandards,andprofitmaximization.
SCOPE/BUSINESSCONTEXT- AFullTimepositionbasedatAl Maha Desert Resort and Spa, The Luxury Collection
- NumberofDirectReports-03
- TitlesofDirectReports -Senior Barman, Team Leader, Restaurant Manager
- Minimumof2-yearexperienceofasimilarpositionwithinafivestarhotel
CANDIDATEPROFILEExperience:
SkillsandKnowledge- Thoroughbeverageknowledge
- SalesPerson-Abilitytosuggestandupsell
- Friendlyandoutgoing
- BasicComputerSkills
EducationorCertification- Diplomaordegreeinhotelmanagement
- BartenderCertificate
SPECIFICDUTIES- Punchin,asschedule,readytoworkandaccordingtoGroomingStandards.
- Checkforcaptainforrequiredsetupandtypeofserviceassignment.
- Havebarsetup'readytogo'15minutesbefore operationisschedulestostart.
- Performcashierduties,ifrequired.ThisinvolveshandlingticketsandcashasperMarriottInternationalFoodandBeverageSOP.
- PrepareandservedrinksasperMarriottstandards,policiesproceduresusingajiggerasalltimes.
- Neverleaveyourbarduringafunctionunlessproperlyrelievedbyanotherbartenderorthecaptain/maîtred.
- Atalltimesthebarareashouldbemaintainedinacleanandorganizedcondition.Practice'cleanasyougo.
- Afterfunctionisoverandguesthavelefttheroom,breakdown andthoroughlycleanthebar.
- Ensuretheproperstorageofliquor,fruitandequipment,allliquortobesecure.
- Tocomplywithalllocallawsandregulations.
- Toreportissuesorrequirementstothesupervisors.
- Whenrequested,isreadytoworkasawaiter/waitressaswell.
- Tohaveacleanuniformandimpeccablepersonalgroomingincompliancewithcompanystandards.
- Tobeattheassignedworkarea,inuniform,andreadytoworkatthetimethatisscheduled.
- AllEventOperationsbartenderswillberequiredtocompletelyfamiliarizehimselfwiththelocationofeachofthefunctionroomsandrelatedareas.
- Tointroduceone'sselftotheguestonone'sstationandprojectawarmcheerful,enthusiasticdesiretobeofservice.
- Towearanametagaspartoftheproperuniform,aswellasnoexcessivejewelrytobewornwhile working.
- TocomplywithallsafetyregulationsandcompanypoliciesasoutlinedintheEmployee'shandbook.
- Toassistcustomerwheneverpossible.
- Toperformallotherreasonableasrequestedbythemanagement.
- Toensurethatallpropsaftereachfunctionisstorebackinthedesignatedareaandhandleswithgreatcare.
- Toensurethatallbarequipment's,fixtureandfurniturearehandledwithgreatcare.
- Tocreateagoodworkingrelationshipwithco-workersandmaintainacourteousattitudetowardsthemanagementandalltheemployeesandguestsofthehotel.
- Tobringanyproblemsthatmayoccuroranyspecialrequestsbyguests totheirsupervisor'sattentionassoonaspossible.
- Toprovidethebestpossibleproperserviceofguestsofthishotelatalltimes.
- Topracticeconstantlythe Cleanasyougo'policytoupholdthehighestsanitationstandards.
. Receive the guest with the greetings of the day and a smile
. Present the menu & suggest luxury collection cocktails. Inquire for the guest suite number.
. Assist the guest with the drinks selections and answer any queries about drinks
. Do a quality check if the guest orders cocktails.
. Engage in a conversation with the guest whenever appropriate. General topics should be about resorts facilities or activities.
. Table maintenance should carried out.
. Present the bill as per standard when asked and give a copy of the luxury collection cocktail recipe
. Bid the guest fond farewell.
. Check with customers to ensure that they are enjoying their meals and take action to correct any complains.
. Coordinate with other departments in exceeding guest expectations.
. To be updated in communication between departments.
. To attend managers & Supervisors meeting.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
