Boutique Manager - Saudi
Mission:
Boutique managers are responsible for the general management of a retail store also in charge of overseeing the sales, operations, asset protection, and human resources functions of a boutique to ensure a positive client experience and maximum profitability.
Key Responsibilities:
Achieve Sales Target
- Responsible for daily/weekly/monthly sales goal achievement.
- Develop new customer.
- Work with Marketing Dept. to develop and perform store promotion.
Customer Service
- Maintain good relationship with customers.
- Defective product follows up with customer service department and customers. Handle customers complain.
People Management
- Appropriate manpower plan to keep efficient productivity.
- Develop sales potential and boost sales morale and performance.
- Monitor and coaching sales to achieve counter sales and non-sales objectives of counter.
- A Quarterly performance review and follow up.
Training and Development
- Product, counter SOP and Brand training for new joiners, periodically check by professional knowledge test.
- All the team to complete the eLearning and to get specialist certificate. Deliver company policy to Sales through communication.
Inventory Control and Brand Image Maintenance
- Control inventory with reasonable amount and good assortment/quality for new/promotion/hot products.
- Maintain brand image in comply with company instruction.
- Any other requirements as per company needs & requests.
Requirements
- Bachelor's degree Or diploma.
- 4 years working experience and 2 years management experience in Retail Business related area.
- Customer-oriented and friendly.
- High communication skills, reliable and capable of teamwork.
- Fluent in MS Office applications.
- Ability to manage and work in a team, deliver objectives and targets.
- Work under high pressure.
- Passion/Responsible/Aggressive.
- Strong communication skills in Arabic & English.
