Department: Support & Leadership
Location: Global+
Compensation: $7.00 / hour
Description
About the Client
Our client is a leading manufacturer of branded and private-label pet products with over a decade of category expertise. They offer a turnkey design solution—from trend research and packaging to PDQs and shippers—and operate with full EDI capabilities and bicoastal distribution for speed to floor. With exclusive manufacturing partnerships across the U.S. and Asia, they deliver quality products at scale to major retailers.
Why does this role exist
This role exists to bring order, accuracy, and speed to a growing licensing program by centralizing the artwork submission and approval workflow, ensuring contractual compliance, and tightening cross-team communication. The Brand Licensing Coordinator will streamline processes, maintain licensor portals and tracking systems, and provide timely reporting so the team can meet tight retailer timelines. Ultimately, this position is being hired to reduce operational friction, improve audit readiness, and support on-time delivery across multiple licenses.
The Impact you'll make
Licensing Operations & Compliance- Oversee licensed product lifecycles from concept to distribution across multiple licenses
- Ensure adherence to all contractual requirements and compliance guidelines
- Provide product-related contractual support and maintain audit-ready documentation
Artwork Submission, Approvals & Portals- Coordinate and maintain licensor submission portals and product approval workflows
- Track artwork, packaging, and asset submissions; follow through on feedback to resolution
- Assist with placement charts and ensure accurate, current information in all systems
Tracking, Reporting & Data Integrity- Own product tracking sheets and licensing databases with meticulous, real-time updates
- Assist the licensing team with product reporting, including sold items to retailers
- Prepare and maintain dashboards/logs in Excel and Outlook for visibility across projects
Cross-Functional Coordination- Act as a resource to cross-functional teams, sharing up-to-date partnership/program info
- Support communication and issue resolution across internal teams and licensors
- Execute special licensing projects and related duties as assigned
Process Improvement & Tools- Identify gaps and streamline procedures for submissions, approvals, and data entry
- Support the future rollout of project management tools (e.g., Monday.com, Asana)
- Uphold strong organizational systems to combat operational disorganization
Skills, Knowledge and Expertise
Required:- Demonstrated knowledge/experience in brand licensing operations
- Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint
- Hands-on experience tracking submissions/approvals and maintaining licensor portals
- Exceptional organization, attention to detail, and follow-through under tight deadlines
- Ability to work Monday–Friday 9:00 AM–6:00 PM EDT, with potential shift to 12:00 PM–9:00 PM EDT
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Your Superpowers:- Technical: Advanced Excel and Outlook tracking; accurate data entry; familiarity with licensor portals; working knowledge of Word and PowerPoint; exposure to PM tools (Monday.com/Asana) a plus
- Operational: Meticulous organization, documentation discipline, audit readiness, and process thinking
- Interpersonal: Clear written/verbal communication, proactive updates, and reliable follow-through
- Personal: Detail-oriented, adaptable, self-managed, and calm under fast-paced, shifting priorities
You should apply if...- You love transforming disorganized operations into clear, repeatable workflows
- You take pride in clean trackers, accurate submissions, and audit-ready files
- You're proactive, solution-oriented, and thrive in a fast-paced environment with multiple deadlines
- You communicate early and often, collaborate well, and own outcomes end-to-end
- You're comfortable adopting new tools and evolving processes as the team scales
What to expect...
Work Setup:- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:- 40 hours per week
- Monday–Friday, 9:00 AM–6:00 PM EDT initially; may shift to 12:00 PM–9:00 PM EDT
Compensation:- $7 per hour
- No benefits package included
Benefits
