Call Center Executive - UK Desk (British Nationals )

We are looking for a confident and customer-focused Call Center Executive to join our team immediately. The ideal candidate must have excellent communication skills and a natural British accent, with prior experience living, studying, or working in London or elsewhere in England for a significant period.

The successful candidate will be responsible for handling customer calls, responding to enquiries professionally, updating CRM records, and assigning leads to the relevant teams while delivering an exceptional customer experience.

Key Responsibilities

• Answer inbound and outbound customer calls professionally.
• Respond to customer enquiries and provide accurate information.
• Update and maintain customer records in the CRM system.
• Assign and distribute leads to the appropriate team members.
• Ensure all customer interactions are recorded accurately.
• Maintain a high standard of customer service and communication.
• Work collaboratively with internal teams to ensure timely resolution of customer requests.

Employment Type

Full-time

Working Hours

12:00 PM – 9:00 PM (UK business hours)

Working Days

6 days per week