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Call Centre Agent

TASC Outsourcing

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3-5 Years
4,500 - 5,000 AED
13 days ago
28 Viewed
0 Applied

Job Description

Job Description :

Our client is into Insurance Industry. They are now looking for a Call Centre Agent to join them.

Roles & Responsibilities.

  • Memorize scripts for products and services, and refer to them during calls
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
  • Identify opportunities for driving sales and revenue of the company's existing product suite, and seize opportunities to upsell when appropriate
  • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
  • Create and maintain record of daily problems and remedial actions taken, using call-center database
  • Leverage data and insights gathered by the call center to recommend and influence process improvements

Preference

  • Immediate Joiner

Qualifications:

  • Good Communication Skills
  • Bachelor of Business Administration
  • Min 3-5 years of experience in Call Centre.

Benefits:

  • Employment Visa
  • Medical Insurance
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TASC Outsourcing is a staffing and managed services company of the Middle East headquartered in Dubai, United Arab Emirates.

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Last Updated: 20-06-2024 08:20:10 PM
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