Data Refinery Support Specialist

4 Applied
Job Description


Job Description :

  • Plans and executes technical tasks requiring specialist skills for Data refinery (There is 3 platforms with 2 components each : CGW and CGNAT) with the responsibility for solving customer request cases and reporting according to processes and contractual SLA's.
  • Identifying and solving technical problems.
  • Providing Emergency support.
  • Handles Data Refinery technical (DR) requests, provides understanding of customer's network configuration and Coordinates resolution delivery
  • Supports DR Outage Reporting.
  • Supports Care Program Manager and/or Care Technical Manager by ensuring primary interface towards customer.
  • Ensure strict Compliance to Nokia HR, Quality & operational process.
  • Experience in UNIX/Linux scripting and deep knowledge of UNIX/Linux operating system.
  • Experience in Oracle RDBMS, postgres, hadoop & SQL
  • Java / C / Perl / PL-SQL programming experience.
  • Virtualization and Clustering technologies, e.g. Openstack & VMWare vSphere, with VNF knowledge will be advantage.
  • Deep understanding of networks and IP (traces etc) Nokia is an equal opportunity employer that is committed to diversity and inclusion.

SNS is one of the MENA region’s leading consultancy experts in outsourcing. We deliver an Intelligent Resourcing Solution through a combination of market insight, technical excellence and unrivalled methodology, providing talent solutions that will transform your business.

Career Advice to Find Better