Department Manager - Harvey Nichols - Kuwait

Job Description



Harvey Nichols
Harvey Nichols Kuwait introduces the most exclusive brands to Kuwait. This is the first high end contemporary and luxury department store in Kuwait catering to men's and women's fashion, jewellery, cosmetics, and more.
Harvey Nichols is a customer-centric organisation that invests in staff, offering numerous training to ensure brand-conscious customers receive international standard brand and product information to create an exceptional and personalised customer experience. Harvey Nichols Kuwait is located in the heart of the vibrant Phase 3, Grand Avenue - The Avenues.

The Role:
As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.
You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.
Qualifications & Requirements:
You will have/be:
- At least 3 years retail experience.
- The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.
- Excellent English communication skills (Arabic is an advantage).
- Knowledge of MS Office, Excel, Word, etc.
- Commercially aware and business orientated.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world's leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C, Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

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Alshaya Group is a family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers

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