Ecommerce Senior Specialist

Company Description Fashion Retail Group (FRG) is an elite retail company that owns and operates leading international franchise concepts across the Middle East and Africa, with a focus on sportswear and sports accessories. The group represents globally recognized brands such as SKECHERS, ECCO, UMBRO, and ANTA, and currently runs 17 SKECHERS stores with additional locations planned. FRG is the exclusive licensee for UMBRO retail and wholesale in Egypt and supports the expansion of ANTA, one of China's leading sportswear companies. With a workforce of over 350 employees, FRG offers a dynamic, growth-oriented environment for professionals interested in fashion, retail, and performance sports brands.

Role Description The Ecommerce Senior Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing and optimizing FRG's ecommerce platforms, including product listings, content accuracy, pricing, promotions, and online merchandising for multiple international sportswear brands. The specialist will monitor site performance, analyze traffic and conversion data, and implement improvements to enhance customer experience and drive online sales. Daily tasks include coordinating with marketing, operations, and store teams to align online campaigns with in-store activities, overseeing order fulfillment and return processes, and ensuring timely updates of inventory and product information. The position also supports the development of ecommerce strategies, contributes to digital marketing initiatives, and prepares regular performance reports for management.

Qualifications

• Strong ecommerce operations skills, including product listing management, online merchandising, and order fulfillment oversight.
• Experience with digital analytics and reporting, such as monitoring traffic, conversion rates, and sales performance to inform decisions.
• Knowledge of digital marketing practices, including online promotions, campaign coordination, and customer engagement strategies.
• Proficiency with ecommerce platforms and related tools (e.g., CMS, payment gateways, inventory management systems).
• Excellent written and verbal communication skills and the ability to collaborate with cross-functional teams.
• Strong organizational and time management abilities, with attention to detail and accuracy in fast-paced retail environments.
• Bachelor's degree in Business, Marketing, Ecommerce, or a related field; experience in fashion or sports retail is an advantage.
• Demonstrated problem-solving skills, data-driven mindset, and willingness to learn and adapt to evolving digital trends.