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Engineer, EFT Application Support

egyptian banks company
3-5 Years
Egypt, Cairo
Early Applicant
  • Posted 21 days ago
  • Be among the first 10 applicants

Job Description

  • Analyze and troubleshoot malfunctions in running applications as part of second-level support.
  • Investigate and handle customer-reported issues, service requests, and inquiries.
  • Escalate and report production-related issues to internal stakeholders in a timely manner.
  • Ensure the availability and stability of 24/7 production environments.
  • Perform installation and deployment of new releases and fixes for payment system applications.
  • Participate in on-call rotations, handling out-of-hours incidents and notifications related to production issues.
  • Support planned maintenance activities on production environments according to the predefined on-call matrix

Requirements

  • Bachelor's degree in Computer Science, Computer Information Systems, or an equivalent discipline.
  • 3-5 years of relevant experience in EFT application support or a similar technical support role.
  • Strong understanding of client/server communication models.
  • Hands-on experience with APIs, web services, and XML.
  • Proficiency in UNIX/Linux operating systems.
  • Solid knowledge of ISO 8583 standards and financial transaction processing.
  • Experience with mobile payment systems.
  • Working knowledge of shell scripting

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Technical Support
Employment Type:
Full time

Job ID: 150685343

Last Updated: 03-07-2026 11:11:04 PM
Homejobs in EgyptEngineer, EFT Application Support

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