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Purpose of role To provide a Facilities Management service consistent with Global SAP GRF (Global Real Estate and Facilities) standards.
To deliver and develop a strong and robust operational business support model. Emphasis to be placed on building a strong business relationship with local management, being recognized as trusted partner Key responsibilities
. Lead, support and manage the local Facilities team including outsourced support services
. Liaise closely with KSA management colleagues and GRF team to develop a trusted partner model of operation
. Help MENA Head to develop and manage the GRF capital (CAPEX) and operating (OPEX) budgets for KSA region countries -Saudi Arabia, Bahrain
. Deliver new offices according to the approved budget and the agreed timing, occasionally, managing fit-out activities
. Work closely with Finance colleagues on GRF services payment and reporting
. Work closely with GPO (procurement) colleagues in the negotiation of any GRF contracts, in addition to monitoring, auditing and reporting on the performance of existing contracts
. Ensure all GRF procurement is completed according to Group purchasing policy
. Ensure all property management services are appropriately managed e.g. (maintenance of building, mechanical and electrical systems, cleaning services and supplies, parking provision and service provider specialist services)
. Build a close relationship with Landlord, Contractors, Vendors and Suppliers
. Ensure that common Facilities/IT systems work appropriately to support all lines of business (faxes, printers, photocopiers, meeting room set-up including projectors)
. Move Management and ad-hoc building projects
. Support GPS (Security) by providing information on Security and Access Control systems for the region
. Manage Reception and related services for all locations
. Support and co-ordinate inhouse facilities services for Events
. Manage the Catering operations for all locations (if applicable)
. Support business with updates on Business Continuity and Crisis Management for all locations
. Promote GRF through the effective use of the corporate portal and general communications
. Induct and support new employees into the Facilities environment in relation to their role and responsibilities.
. Work with the sustainability team on green initiatives and projects. Identify opportunities for implementing green and sustainable practices and progress implementation of approved schemes
. Promotion and development of GRF fault reporting system in conjunction with IT. Improve statistical reporting and further develop SLAs and KPIs
. Support, promote and manage a flexible working environment. Skills required:
. Experience of managing Corporate Facilities services with proactivity and high level of Customer Service attitude, flexibility and Best Practice is a pre-requisite for this role
. Ability and experience of working in a matrix/cross-functional environment
. Understanding of Facilities budgeting, procedures and reporting a distinct advantage
. Knowledge of Commercial Contract Management and Procurement desirable
. Project fit-out work experience
. Good inter-personal, influencing and communication skill and fluency in English and Arabic naitonal language
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [Confidential Information]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 356271 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Hybris (stylized as hybris) is a German company that sells enterprise omnichannel and product content management (PCM) software. It is a subsidiary of SAP SE.
Hybris was founded in Zug, Switzerland, in 1997 by Carsten Thoma, Moritz Zimmermann, Klaas Hermanns, Christian Flaccus and Andreas Bucksteeg. It subsequently moved its headquarters to Munich, Germany.
In 2011 private equity firm HGGC acquired a majority stake in Hybris and merged Canadian software company iCongo into Hybris.
SAP SE acquired Hybris on 1 August 2013 for $1.5 billion.In 2018, Hybris was integrated into the SAP Customer Experience division.
Hybris customers have included General Electric, ABB, West Marine, COS, Thomson Reuters, 3M, Toys 'R' Us, P&G, Levi's, Nikon and Johnson & Johnson.