JOB PURPOSE: Develop the Sales Team and the yearly sales plan in line with the Company's strategy for the various market sectors to achieve the yearly target, maximum margins & objectives. Develop and maintain the assigned key accounts. Lead and supervise sales team to achieve set budgets & company objectives
KEY ACCOUNTABILITIES
Market Development
- Develop / achieve Sales within various market sectors
- Build a full and detailed understanding of the client/ market requirements and Company objectives
- Increase market share and exploit new markets
Budget and Targets
- Review and update Sales Achievement versus budgets each month
- Ensure that all quotations/tenders are submitted on time as per the necessary documents
- Negotiate, control and award projects to be in-line with the set targets
Customer Service
- Refine and improve the quality of customer interaction, satisfaction and retention by improving standards and providing the best facilities and the highest technical skills
- Maintain and develop relationship with existing key accounts
- Develop new key accounts in different market sectors
Accounts
- Liaise with the Credit Controller to ensure all payments of accounts are received by the due dates
Teamwork & Employee Excellence
- Motivate and lead a high-performance team by attracting, recruiting and retaining required team members
- Enhance work environment to promote and drive employee engagement and team effectiveness
- Conduct annual performance appraisals and provide staff feedback regarding strengths, areas for improvements and development opportunities
- Establish KPI's for individual units and ensure that they are aligned with FPI's mission and vision
- Identify key positions and ensure succession plans are in place for target staff
SPAN OF COMMUNICATION:
- Internal: VP Sales & Marketing, Area Sales Representative, Marketing Manager, Regional Proposal Manager, Technical and Sales Support (TSS), Projects Department, Production Department, Delivery Department, Legal, Finance, PED
- External: Customers, Consultants, Contractors, End Users & FPI Representatives
Required Qualifications:
- Bachelor's degree in engineering or equivalent Masters is preferred
Preferred Experience:
- 13 to 15 years experience similar pipe industry
- 7 years experience in Sales Management
Job-Specific Skills:
- Technical and product knowledge
- Awareness of contractual conditions and implications, and payment terms
- Awareness of market and competition's trends and activities
- Strong understanding of the market dynamics and customer issues
- Database skills and software skills (Word, Excel, PowerPoint, etc) and CRM
- Time management
Core Competencies:
- Good communication skills
- Good coordination skills
- Teamwork and Leadership
