A Guest Service Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously.
What will I be doing
A Guest Service Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Occupational Health and Safety Responsibilities:
What are we looking for
Guest Service Centre Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Drive for Results:
Understanding the Business:
Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.