Hilti Store Representative

0-2 years
15 days ago
Job Description

What's the Role

. Consulting and communication
. Sales, consulting and customer service at the Hilti store
. Promoting sales strategies
. Knowledge of Hilti products
. Presentation of products within the Hilti Store
. Cooperation in sales events
. Assistance to the customer in handling complaints, ZPZ
. Receipt and issuance of a service orders
. Communication and cooperation with AM, ASM, CS, marketing department
. Cooperation in the transmission of information to the headquarters
. Compliance with OSH rules
. Business case processing, invoicing, work with goods
. Cooperation in warehouse management
. Cooperation with the logistics department when ordering goods
. Active support to achieve defined sales targets (turnover, RW, long-term unsold goods, depreciation)
. Cash receipt

What does the role involve

The purpose of the role is to promote the Hilti image, sell Hilti products and services, consult with customers and prospects in a Hilti Store. The role involves managing inventory, sales records, administrative functions, order information, maintaining the customer database and dealing directly with walk-in customers and local team members on a daily basis. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
Scope: Anchor job in Hilti Store structure - manages inventory and sales records cross-sells, upsells.

What do we offer

Hilti is a global leader in providing technology-leading products, systems and services to the worldwide construction industry.

What you need is:

We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.

Why should you apply

  • Experience in sales via retail/outdoor/via phone.
  • Presentable & tactful.
  • Strong in English (Written & Verbal Communication)
  • Bachelor Degree in Marketing, BA, commerce or English.

JOB TYPE

Function

Skills

administrative functions
order information

Who is Hilti Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

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