Housekeeping Attendant

Fresher
15 days ago
Job Description

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.



What will I be doing

As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
  • Provide excellent guest service
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Check the uniforms and send for c leaning and / or repair
  • Makes daily guest clothing release of guests that use the laundry service
  • Replaces (a) Laundry Attendant in case of holidays, days off or absences

What are we looking for

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

  • Planning and organizing
  • Good oral and written communication
  • Committed to delivering a high level of customer service

It is advantageous in this position if you demonstrate the following capabilities and advantages:

  • Ability to work in a team
  • Attention to details

About
Job Source: jobs.hilton.com

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.

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