ICT Engineer - Network & Telecom

2-5 years
4 months ago 50 Applied
Job Description

Job Title : ICT Engineer - Network & Telecom

Job duties include but are not limited to:

  • Design, implement, and maintain the organization's telecommunications infrastructure, that interfaces with wired and wireless networks, voice systems, and data communication systems.
  • Configure and maintain voice communication systems, such as PBX (Private Branch Exchange) systems, VoIP (Voice over Internet Protocol) networks, and Unified Communications (UC) platforms.
  • Perform capacity planning to accommodate the organization's current and future telecommunication needs.
  • Monitor network traffic and implement Quality of Service (QoS) measures to prioritize critical applications and ensure optimal bandwidth utilization.
  • Collaborate with vendors to procure and implement voice and data communication equipment, ensuring compatibility and adherence to industry standards.
  • Lead telecommunication projects, including system upgrades, network expansions, and technology (SaaS / PaaS) migrations.
  • Collaborate with internal stakeholders, such as IT teams and business units, to understand requirements and align telecommunication solutions with organizational goals.
  • Maintain accurate documentation of network configurations, system diagrams, and telecommunication infrastructure.
  • Prepare regular reports on telecommunication-related metrics.
  • Manage telecommunications contracts, service level agreements, and vendor relationships.
Required Qualification :
  • Education : B.sc Telecommunication & engineer or Diploma in Electronics & telecommunication and/ a Certification in telecommunication and Networking is a plus (CCNA)
  • Work Experience : Minimum of 2 years of experience in Telecommunication and Networking related services, of good Knowledge of Power supply maintenance
Required Professional Skills :
  • Proven experience as an ICT Engineer, Network Engineer, or similar role, with a focus on Telecom.
  • In-depth knowledge of telecommunication technologies, including network protocols, voice and data communication systems, and network security principles.
  • Strong analytical and problem-solving skills to diagnose and resolve complex network issues that affect voice communication.
  • Experience with telecommunication equipment, such as routers, switches, firewalls, and VoIP systems.
  • Knowledge of Avaya core platform.

Who we are:‎
KDD was founded in 1962 as a dairy company with a vision to achieve nutritional ‎sufficiency for Kuwaiti families. KDD began its production of milk and yogurt in ‎‎1962 with the opening of its model plant in Al-Shuwaikh. Its dairy products ‎steadily gained market dominance and became renowned for their superior ‎quality. This ever-growing demand led to the opening of the Al-Sabhan factory in ‎‎1982.‎
Over the years, KDD grew and diversified its portfolio. It now has a multi-product, ‎multi-category portfolio that caters to a wide variety of consumers in the region. ‎KDD produces and distributes 24 varieties of dairy products, 75 varieties of ice ‎cream, 27 natural fruit juices and fruit drinks, in addition to a wide assortment of ‎culinary products. Today, KDD is a leading dairy and food manufacturer in ‎Kuwait, exporting to the GCC & many other countries.‎
The story of KDD stretches beyond its products. The story is in its culture. KDD ‎conforms to high standards of ethical business practices when dealing with ‎consumers, suppliers, customers, business partners and other stakeholders. ‎Mutual respect, shared growth and nutrition excellence is at the foundation of all ‎our relationships. Therefore, KDD products are loved across generations and has ‎become a strong fabric of society, capturing the imagination of both the young ‎and the old.‎
What we do: ‎
KDD’s main activities include manufacturing, distribution and marketing of dairy, ‎juices, ice cream and culinary products through modern state of the art ‎production, packaging & quality standards. KDD’s operation consists of several ‎integrated segments, each playing a vital role in achieving a common goal - to ‎build a strong & everlasting bond with its consumers.‎
Dairy Products: Plain milks, flavored milks, evaporated milks, yoghurts, laban & ‎labneh
Juices: 100% juices, nectars, and drinks. ‎
Ice-cream: Tubs, cones, cups, sticks, sandwiches & lollies
Culinary: Thick cream, liquid cream, cooking cream, tomato paste, butter, olive oil, ‎ghee and béchamel sauce.‎
Exports: KDD products are available in Bahrain, Oman, Qatar, Saudi Arabia, UAE, ‎Iraq, and Jordan. Owing its extremely loyal franchise, KDD products are now ‎available in Palestine, US, UK & Canada. ‎
Home Delivery: KDD offers its customers the convenience of great products ‎delivered directly to homes. This is made possible through an efficient home ‎delivery and door-to-door operation through the KDD E-shop application. ‎
Retail Outlets – “Gate-Shops: KDD operates several exclusive outlets in Kuwait. ‎The entire range of KDD products is available at all these outlets. The KDD “Gate-‎Shops, as they are popularly known, provide attentive service and a warm ‎ambience to ensure the best shopping experience for loyal customers.‎
DUKKAN – Mini Markets: DUKKAN, part of KDD Group, is a chain of ‎convenience stores launched in 2009. It has several outlets conveniently situated ‎all over Kuwait. DUKKAN is the new face of the neighborhood retailing in Kuwait, ‎where customers buy groceries and household items. DUKKAN also has snack ‎corners for coffee & pastries. In addition, there is a fast and free home delivery ‎service on offer.‎
KDD Certifications ‎
FSSC 22000 Food Safety Management System.‎
FSSC 22000 Thermoplastics Manufacturing
ISO 45001 Occupational Health & Safety ‎
McDonald’s Supplier Quality Management System Certification.‎
ISO 14001 Environment Management System.‎
Food Safety Certification – Development Project on World Food (Germany). ‎
ISO27001:2013 – Information Security Management System (Network Operations, ‎Control Systems & Telecom)‎
Member of the World Business Council for Sustainable Development (WBCSD).‎
KDD Mission ‎
To provide safe, healthy, and convenient packaged food to the community, ‎attending to the needs of our stakeholders and fulfilling our obligations to the ‎environment.‎

About Recruiter
Gerard Kumar


Human Resources






High Level