Insurance Front Desk/Customer Service Executive

Mandatory – Face to face customer service experience in Insurance company.

We are looking for a Customer Service Executive to deliver exceptional customer service by assisting walk-in customers, providing product information, issuing policies, handling service requests, and resolving customer inquiries efficiently. The role also involves supporting internal stakeholders while ensuring a seamless customer experience and achieving service and conversion targets.

Key Requirements:

• Bachelor's degree in any discipline.
• Minimum 2 years of experience in an insurance company or insurance brokerage.
• Fluent in Arabic (speaking, reading, and writing); English proficiency is preferred.
• Excellent communication and interpersonal skills.
• Well-organized with the ability to multitask in a fast-paced environment.
• Proficient in MS Office applications.
• Insurance industry experience is required.