Intern - Data Analytics - Customer Service Operation

0-2 years
a month ago 12 Applied
certified job
Job Description

Do you want to help create the future of healthcare Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting

Then come and join our global team as

Data Analytics - CS Operations Intern

You will coordinate normal dispatch of the CSE's, the appointments with the customer and documentation of all calls/requests that come in from Customers for corrective maintenance, preventive maintenance, Application trainings.

In addition, you will provide support functions for several offices aiding in meeting customers needs during critical times to ensure performance demands.

Responsibilities:

  • You will support us to drive digitalization and process optimization to improve our workflows and interfaces
  • You will assist with order processing (creating, tracking, and clarifying orders and deliveries) in order to gain the knowledge required to drive data analytics and digitalization
  • You will assist the Customer Care Center team in daily tasks
  • You will support us to improve our monitoring reports and to develop new power BI dashboards and Power Applications

Qualifications:

  • You are studying Management Information Systems, business informatics, or a related course of study
  • You are very familiar with Microsoft Office products, especially Power BI, Power Apps and Excel is a must
  • Ideally, you also have expertise in databases, VBA programming.

Profile:

  • You are still student and enrolled to a university in UAE (must)
  • You will be available for at least 6 months, preferably longer
  • You are open minded, communicative and have organizational skills
  • You have an affinity for digitalization and process optimization
  • Your way of working is reliable, independent, and structured

Our global team:

Siemens Healthineers is a leading global medical technology company. 69,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That's why we invite you to take on new challenges, test your ideas, and celebrate success.

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