Job Description :
We're expanding our Learning team within Amazon Operations! If you're interested in joining a business where you can achieve amazing results and put smiles on people's faces, this could be the role for you.
The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.
The ideal candidate will have excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains customer obsessed. Demonstrates a positive can do demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates job-related skills develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.
Key job responsibilities
The Learning Associate will achieve this objective by:
. Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
. Delivering network standard training
. Partnering with Operations Leaders to Evaluate and improve training processes within work areas
. Directly coaching associates to improve job performance
. Managing training compliance to ensure accurate training records are housed correctly
Preferred Qualifications :
- Experience implementing lean principles and process improvement in an operational environment
- Experience providing training and mentorship
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
