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Parts Specifier/Salesman - Al Mulla Group

PrecisionHire Solutions

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1-3 Years
3 days ago
15 Viewed
0 Applied

Job Description

Responsibilities

  • Respond to phone calls from the service department giving necessary information on prices and availability of parts & accessories.
  • Prepare estimates of spare parts availability and prices in case of damaged vehicles for the customer's/ insurance companies.
  • Receive job card(s) from garage and find corresponding part number(s) from the catalogue; prepare Record of Materials (ROM) based on the same and ensure dispatch of parts along with these documents (Job Cards and ROM) to respective garages.
  • Check the availability of parts in own as well as other stores and initiate ordering process from the latter if required.
  • Create a picking list for required parts as per the job card and forward the list to the store keeper for retrieve the part and subsequent delivery to the customer.
  • Advise the garage to place a special order for non-moving parts if required.
  • Inform the customer and concerned garage on the arrival of special order parts.
  • Arrange for local purchase parts where required.
  • Submit a Lost Sale Report daily.
  • Update new products/modifications to existing products on a regular basis.
  • Perform diligently any other task that may be required from time to time as per business and department needs.
  • Handle promptly customer complaints as per company policies and practices and escalate complaints upwards, if required.
  • Respond and resolve people grievances promptly and escalate issues to manager if required.
  • Take responsibility for complying with Quality Standards and Health & Safety procedures affecting self and others in own team.
  • Ensure routine activities are executed in accordance to agreed deadlines and standards.
  • Cooperate and assist colleagues in fostering an environment of teamwork.
  • Maintain and promote staff motivation in own team of subordinates.
  • Contribute to the team's development by providing timely suggestions.

Job Requirements

Educational Qualifications

Education Degree

: Diploma

Major

: Any

Experience

Years of Experience

: 1 - 3 Years

Field of Experience

: Parts Sales

Skills

  • Knowledge of customer relationship management
  • Excellent prospecting skills
  • Excellent communication skills, with the ability to communicate at all levels.
  • Excellent interpersonal and negotiation skills
  • Computer literacy, reporting skills.

Other Requirements

Gender

: Male

Age

: 25 - 35 Years

Preferred Language

: Arabic

Duty Shift / Timings

: One Shift / 7:30 am - 4:30 pm

Salary & Benefits

Salary

: Attractive Salary

Other Benefits

: NA

Job Remarks

Job Country

: Kuwait

Nationality

: Any

Career Level

: Mid-Career

This job has been sourced from an external job board.

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Last Updated: 11-06-2024 10:41:56 AM
Home Jobs in Kuwait City Parts Specifier/Salesman - Al Mulla Group
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