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Presales Engineer

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  • Posted 17 days ago
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Job Description

Job description:

  • Support the Regional Sales Director during customer meetings and business development activities
  • Deliver technical presentations, workshops and demonstrations of IDEMIA solutions
  • Answer customer technical questions and articulate IDEMIA's key differentiators
  • Lead technical discovery sessions to understand customer requirements and business challenges
  • Support Proof of Concept (POC) activities from planning through to completion
  • Configure and deploy IDEMIA products and solutions for demonstrations and POCs
  • Act as the primary technical contact for customers, partners and system integrators during evaluations and POCs
  • Define solution architectures and recommend the most suitable products and services to meet customer requirements
  • Prepare technical documentation, solution designs and customer presentations
  • Work closely with Product Management to communicate customer feedback and market requirements
  • Monitor competitor activity and industry trends and provide recommendations for product evolution
  • Collaborate with Engineering, Product, Support and Sales teams to resolve technical issues
  • Support project handover activities where required
  • Provide accurate weekly and monthly activity reporting
  • Travel across Saudi Arabia and the wider Middle East region as required


Profile description:

  • 5+ years of experience in a customer-facing technical, integration, pre-sales or solutions engineering role
  • Bachelor's degree in Computer Science, Information Technology, Electronics Engineering or a related discipline
  • Experience working with biometric technologies, identity management, physical access control or security solutions
  • Experience supporting customer demonstrations, technical workshops, proof of concepts (POCs) and solution design activities
  • Strong understanding of solution architecture, systems integration principles and enterprise infrastructure environments
  • Experience working within government, airport, transportation, public security or critical infrastructure environments is highly desirable
  • Excellent troubleshooting, analytical and problem-solving skills
  • Strong communication, presentation and stakeholder management skills, with the ability to engage both technical and non-technical audiences
  • Experience working collaboratively with customers, partners and system integrators

Additional Information

  • This role requires regular travel across Saudi Arabia and may require regional travel when supporting customer engagements, demonstrations and proof of concepts

More Info

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Job ID: 150586513

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