Manage all Digital stream and digital & LFO Programs at e&
Loyalty for other Program / mobile Applications (My e& & Spoc APP)
Manage the CVM Program for Non telecom Stream across all department as well as the Terminal Program
Job Description:
Envision products functionality to all stakeholders and Interact with stakeholders to prioritize the need statement into effective product design alternatives
Review squad's user stories, lead grooming sessions, manage backlog, clarify feature requirements and product needs to development Team
Assist in the development of short and long-term plans to achieve strategic objectives, own delivery commitments working closely with development and business readiness functions
Manage a roadmap of analytics use cases from the data collection going through modeling to reporting & dashboards
Regularly interact across functional areas with executives and senior management to ensure business unit objectives and to ensure alignment and buy-in on the requirements and prioritization of product ideas
Develop a trusted advisory relationship with segments owners across commercial to support the ongoing practice of bundling digital services with telecom services
Ensure timely and successful delivery of commercial calendar, Communicate the progress of roadmap delivery to stakeholders as well as management
Serve as the lead point of contact for all external / internal programs related matters
Responsible for the day-to-day activities and guidance of the team members implementing guidelines /frame of work and delivering the knowledge needed to efficiently and effectively carry out the job
Assist with any issues the employees may have and intervene whenever needed.
Conducting performance evaluation review for the team members. Regularly monitor team performance to ensure all objectives are met
CVM Responsibilities:
Serve as a lead point of contact between e& and all e& Cash external service partners partner bank, service Inter-banking local network provider Meeza Digital, payment aggregators, merchant transactions processors, MFIs, digital wallet processing platform Master Card, MPG, UPG across both issuer and acquirer fronts and liaise to achieve digital wallet strategic goals.
Lead regular weekly, monthly and quarterly Digital & LFO steering committee with IT & Commercial Team to timely deliver planned roadmap and achieve KPIs
Qualifications:
Clear Awareness with corporate organizational structure and departmental dependencies
Awareness of Telecommunication environment players and regulatory guidelines
Bachelor's in a relevant field
Good Command of English language (written & Spoken)
Minimum of 3 years Previous Managements Experience in the Mobile Communication field.
Previous Experience in Project Management / Agile Coach
Good Experience in Handling cross-functional activities between different teams / Departments (Finance, Marketing...) and / or suppliers.
