Job Responsibilities:
Lead Generation & Qualification
- Identify and prospect potential clients (via cold calls/emails, networking, inbound leads) in assigned sectors or geographic territories
- Use CRM tools to manage a pipeline of leads, track activities, follow up diligently
- Qualify leads: understand their business needs, pain points, decision-making process, budget, timing, etc
Solution Selling & Product Demonstrations
- Understand the features, benefits, and differentiators of Right Now, as well as complementary Holouly products (MDAWEM, ETEPS) when relevant
- Conduct product demos/presentations to prospective clients, conveying value propositions for their specific operational needs (real-time analytics, engagement, workflow automation, etc.)
- Tailor proposals to client needs, engage in negotiations (pricing, scope, integration, support) in collaboration with BD manager
Collaboration with Internal Teams
- Work with Product Owners, Design Lead, Data Engineers / Data Analysts to clarify client requirements and ensure promises made during sales can be delivered
- Liaise with Technical Support Lead to ensure clients understand support scope, SLAs, escalation path
- Coordinate with Engagement Consultants and Chief Engagement Unit Manager for onboarding, training, and ensuring early usage/adoption
Meeting Sales Targets & Quotas
- Achieve or exceed monthly / quarterly / annual sales targets as set by management
- Maintain and grow pipeline to ensure continuous flow of opportunities
- Track sales metrics (number of leads, conversion rates, average deal size, sales cycle length, etc.)
Customer Relationship Management & Retention Input
- Build and maintain positive relationships with customers, ensuring satisfaction, trust, and transparency during the sales process
- After closing, ensure good transition to customer success/engagement teams; monitor early usage and work with Engagement Consultants to follow up
- Collect feedback from customers about product strengths, challenges; pass these insights internally to product/design/data teams
Market & Competitive Intelligence
- Monitor competitors offerings, pricing, features, go-to-market tactics
- Capture market feedback: customer needs, trends, potential gaps
- Report findings to BD Manager / Product team to inform product roadmap, competitive positioning, pricing strategy
Administrative & Reporting Duties
- Use CRM/tooling for tracking all sales activity, forecasts, proposals, follow ups
- Prepare regular reports on sales performance, pipeline health, forecast vs. actuals
- Maintain accurate records for quotations, contracts, customer information
Requirements
+4 Years of Experiance
Skills & Competencies
- Excellent communication, presentation, persuasion, and negotiation skills
- Strong listening skills: ability to understand customer business challenges and tailor solution accordingly
- Self-motivated, goal-oriented, resilient; ability to handle rejection and keep pushing
- Organized, able to manage multiple leads/opportunities simultaneously; good time management
- Analytical mindset: able to monitor metrics, interpret data (for example, conversion rates, sales cycle durations) and adjust approach
- Good understanding of SaaS business models, recurring revenue, contract terms
Technical / Domain Knowledge
- Basic understanding of real-time data / analytics / dashboards / integration needs, to communicate credibly with clients
- Familiarity with CRM software (e.g. HubSpot, Salesforce) and sales tools for proposal generation, meeting scheduling, pipeline tracking
- Comfortable leveraging support from internal teams (product, design, technical) to provide technical or feature clarifications
