Department: Sales & Marketing
Location: United Arab Emirates - Dubai
Description
Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
Key Responsibilities
- Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Director of Sales & Marketing.
- Attend internal Meetings and Conference Calls, Client Appointments, and Client Events in the absence primarily of the Director of Sales but also the Director of Sales & Marketing.
- Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets, and increasing fair market share versus competitor set.
- Responsible for prospecting new accounts.
- Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets
- Conduct site inspections.
- Adhere to the Corporate SOP's.
- Follow up on tentative bookings in the assigned markets.
- Detailed knowledge of competitor set.
- Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
- Responsible for timely contracting from the client base responsible for.
- SMART contracting to ensure optimum yielding during annual rate negotiations.
- Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
- Assist the Director of Sales / Director of Sales and Marketing in defining an annual sales action plan and executing set actions accordingly.
- Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
- Execute sales actions within a set cost budget structure.
- Cross-sell other Kempinski Hotels.
- Aim to achieve the Company Sales Vision.
- Document all sales actions in SFA (S&C).
- Update OPERA contact database at all times.
- Understand, and follow the Company Sales Vision.
- Understand and strictly adhere to the Rules and regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health, and safety.
- Ensure that all potential and real hazards are reported and rectified immediately.
Job Requirements
- 3-5 years of experience in Sales & Marketing
- Fluency in English Written and Spoken
- Additional languages is a strong asset
- Excellent organisational skills
- Intermediate IT skills in Excel and Word
- Ability to work effectively as part of a team
- A professional image and approach to sales and marketing
About Kempinski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments, and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine, and unrivaled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility, and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambiance with the international standards of service and luxury that Kempinski guests have come to expect.
