Key Responsibilities
Sales & Business Development
- Develop and execute sales strategies to achieve monthly, quarterly, and annual sales targets.
- Identify and pursue new business opportunities across target markets.
- Build and maintain strong relationships with existing and prospective customers.
- Conduct client meetings, presentations, and product demonstrations.
- Generate new leads through networking, referrals, and market research.
Account Management
- Manage key customer accounts and ensure long-term business relationships.
- Understand customer requirements and provide suitable product or service solutions.
- Address customer concerns and ensure timely resolution of issues.
- Monitor customer satisfaction and identify opportunities for upselling and cross-selling.
Sales Planning & Forecasting
- Prepare sales forecasts, budgets, and business development plans.
- Maintain an accurate sales pipeline and monitor conversion rates.
- Track sales performance against targets and implement corrective actions where necessary.
Market Intelligence
- Monitor industry trends, competitor activities, and market developments.
- Identify emerging business opportunities and recommend growth strategies.
- Collect market feedback to support product and pricing decisions.
Proposal & Negotiation
- Prepare quotations, proposals, and commercial offers.
- Negotiate pricing, payment terms, and commercial conditions within company guidelines.
- Coordinate with internal departments to ensure timely delivery of products and services.
Reporting
- Prepare regular sales reports, pipeline updates, and business forecasts.
- Maintain CRM records and customer databases.
- Present sales performance and market insights to management.
Collaboration
- Work closely with Marketing, Operations, Customer Service, Finance, and Supply Chain teams to ensure seamless customer support and project execution.
