Job Description
Internal Interaction Relationship:
- Sales Supervisor
- Retail Sales Manager
- Sales Area Manager
- Wholesales & e-commerce team
- Employees of EC as required
External Interaction Relationship:
Roles & Responsibilities:
- Respond to customers; questions and inquiries regarding available products.
- Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decisions.
- Introduces newly arrived products to the customers and also guiding them with the usage of the products, as required.
- Encourage customers to make additional purchases, to ensure that sales targets are met.
- Ensuring that the 4Ps of marketing are kept into account.
- Scan each item, ensuring that the correct price has been displayed, and total all items.
- Understands and promotes company programs.
- Coordinates sales efforts with marketing programs.
- Meets and exceeds sales goals and quotas.
- Ensures that shelf stock is clean and that the stock is not expired or damaged.
- Performs other assignments as required from the management.
Key Performance Indicators (KPI):
- Meeting Sales Targets
- Customer satisfaction
Requirements
Qualification:
- A college level or equivalent is a MUST. Bachelor's degree in business administration, or related field preferred.
- Preferred - Female Applicants
Experience:
- (0-1) years previous experience in customer support, client services, sales, or a related field.
- (0-1) years previous experience in cosmetics and skin care products.
- (0-1) years in retail, sales and marketing.
Technical and Behavioral Competencies
Behavioral Competencies
- Excellent verbal communication skills
- Goal - oriented
- Energetic and motivated
- Capable of multi-tasking
Technical Competencies
- Basic computer skills
- Microsoft Office
- Understanding of sales processes dynamics
BenefitsEmployment Visa
Medical Insurance
Commissions and Incentives based on performance
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