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Senior Strategic Account Manager

Johnson & Johnson


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3-4 Years
2 months ago
65 Viewed
0 Applied

Job Description

Johnson & Johnson is recruiting for a Senior Strategic Account Managerlocated in Riyadh, Saudi Arabia.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It's a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Role Summary

To build and maintain strong business partnerships with key stakeholders/Payers to ensure the success of implementing full access strategies of the company's portfolio in terms of indication, positioning, accessibility of the product and maximize short- and long-term business plans.

Duties And Responsibilities

  • Identify access gap for near to launch and current products as part of life cycle management (reimbursement and/or payor limitation, government budget allocation, major Health Care institution priorities).
  • Lead the communication with top customers in NUPCO and MOH primarily.
  • Will be responsible for leading various national projects in collaboration with other functions, demonstrating your leadership skills.
  • Working with internal/external stakeholders to ensure full accessibility for Janssen products in all accounts as per the planned timelines.
  • Build and maintain strong business partnerships with key stakeholders in all accounts at area level.
  • Maximize Janssen numbers in all tenders & protecting our position Vs competitors or generics.
  • Ensure deliveries to the CMS on timely basis, close monitoring of the demand and supply.
  • Design a strategic clear account action plan with BU alignment by applying the strategic partnership planning approach.
  • Ensure adequate stock levels at the account's levels with reasonable expiry dates.
  • Have full coverage of the assigned territory in KSA (HCPs, purchasers, PTC committee and all other stakeholders)
  • Drive the formulary inclusion in the assigned account to accelerate the access and reimbursement of the medication.
  • Coding creation /Renewal and tender management.
  • Liaise between sales, local agent & CMS through attending cross functional meetings and ensure the alignments on executing the strategies.
  • Ensure the implementation of the tactical marketing plans are in line with the local business strategy and meet agreed budget.
  • Conduct the planned activities linked to the brand value propositions on timely basis to accelerate the medication's access and reimbursement.
  • Continuous follow up and providing feedback to BULs.
  • Liaise with sales, medico-marketing & Market access teams to develop tactical plans.
  • Have excellent visibility on competitor's activities and updating Business Units with the market insights.
  • Being on top of business (budget restrictions, price reduction pressure and market dynamics)
  • Involve Sales, medico marketing & Market access teams as early as possible when facing market challenges/Dynamics.
  • Frequently update stakeholders mapping for the formulary inclusion.
  • Protect the product position on the formulary.

Main interactions and reporting:


  • Market Access Team.
  • Marketing.
  • Commercial.
  • Medical.
  • Supply chain.


  • Pharmacists
  • Payers
  • Planners.
  • Distributors
  • Medical Supply


  • Life Sciences or business-related bachelor's degree.
  • A minimum of 3-4 years industry/ business experience, as a Key Account Manager with proven cross-functional leadership without authority.
  • Due to the nature of the role, an Experience in Immunology /OH/ CNS will be considered as an advantage.
  • Strong in building bridges and alliances across functional and regional boundaries to deliver value.
  • Fluency in English language is required.

Core Skills:

  • STORYTELLER - Delivering inspirational and memorable stories that motivate people to act by being clever communicator
  • EXPLORER - Being relentlessly curious about our customers, Payers and patients journey, Health Care System trends and the healthcare landscape to drive better business with Operational Excellence and sense of urgency
  • DISTILLER - Synthesizing and translating data and information, to extract and apply powerful insights into effective strategies specially the health economic health eco system data with strong analytical business acumen
  • VALUE CREATOR - Developing differentiated solutions to improve stakeholder outcomes with Strong business acumen and entrepreneurial mindset to shape the market
  • PREDICTOR - Shaping the bigger picture and developing strategies to win the future with customer centricity mindset
  • DISRUPTOR - Taking bold leaps forward to achieve a sustainable competitive advantage with strong execution and results oriented mindset
  • ORCHESTRATOR - Knowing, prioritizing, and applying the right mix of business levers to win today Compliant, accountable mindset with the Ability to effectively manage and execute complex, multi-disciplinary projects with exceptional negotiation skills
  • COLLABORATOR - Building trusted internal and external partnerships to create business impact in a multi-cultural, cross countries, Matrix networks environment with and without authority along with proven People leadership skills in development, Inclusion and coaching for peers
  • Dissuasion Maker
  • Presentation Skills
  • Leadership
  • Proactivity Mindset.

Leadership Behaviors Required

  • LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and Ensures everyday actions contribute to Our Purpose
  • CONNECT: Builds internal and external relationships based on respect, Collaborates openly across boundaries and acts as a team player.
  • SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
  • Grow: Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we, in Saudi Arabia, we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means You Belong!
Last Updated: 28-05-2024 09:30:38 PM
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