Job details:
Position Title: Family Affairs Services Officer
Reports to: Head of Shared Services
Job Dimensions:
Number of Staff Supervised (Direct Reports): 10+ (Household Staff)
Financial Responsibility: Petty Cash
Job Purpose:
Responsible for managing all family affairs and services, including oversight of household personnel.
General Administration / Concierge Services
- Provide administrative support across all family functions, including property-related matters.
- Support family requests related to travel, education, insurance, and health claims.
- Coordinate travel arrangements for the family, including bookings, issuing boarding passes, and airport transfers.
- Receive and fulfill all other requests from the family.
- Maintain proper, up-to-date archiving of family members documents.
Records Management
- Record and track family expenses.
- Archive and maintain family documents.
Office Efficiency
- Help improve work conditions and the overall office environment.
- Perform additional duties as assigned by management.
Household Staff Management
- Manage the daily affairs of household staff.
- Maintain accurate, up-to-date staff documentation in line with applicable regulations.
- Handle recruitment and termination of household staff based on family needs and instructions.
Transportation & Logistics
- Manage and supervise transportation vehicles, including maintenance, renewals, and sales, proactively addressing needs as they arise.
- Track and maintain records of fuel consumption and fuel credit.
