SPA Ambassador

Job Description

Spa Ambassador (Outdoor Sales Agent)
An exciting opportunity has arisen for a Spa Ambassador (Outdoor Sales Agent) tojoin Rixos Premium Saadiyat Island.
What's in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:
  • Communicating with guests inside and outside of the facility with respect and smile and informing guests about activities and services of Anjana Spa. Ensuring to provide the operation with the maximum number of potential customers. Advertising Spa Department in both indoors and outdoors.
  • Advertising Spa both indoors and outdoors, generating Package Programs according to the needs of the guest, taking SPA Reservations and forwarding the related reservation information to the reception as soon as possible.
  • Preparing daily collections and end of the day reports
  • Offering spa treats to the guests on their special days
  • Following up with the VIP guests and providing VIP service in spa
  • Answering all the phone calls professionally and friendly by the Anjana Standards
  • Providing information on all the spa suggestions, appointments, availabilities, durations and prices of the treatments on the phone
  • Providing effective alternatives to the guests if their first request is not met
  • Making sure that all the reservations will be met by the number of staff in the spa, or else having other spas sending staff for additional help
  • Approving the appointment times and the policy of cancellation with all the guests respectfully before the phone calls or face to face selling ends
  • Making contact with the guests including and not to be limited by the followings

Taking care of the complaints
Organizing spa tours
Helping with the spa promotions
Suggesting supplementary 5 minutes massages after the spa tour
  • Presenting supplementary gifts to the guests after the spa tour

Your experience and skills include:
  • Experience working as a Spa Ambassador in 5. Hotels
  • Experience in Sales.
  • Good English and Russian communication skills.
  • Customer-service & Data Entry experience.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Ability to work flexible hours
  • Highly responsible and reliable with a professional presentation

Your team and working environment:
Rixos Premium Saadiyat Island is a unique resort where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world dare to challenge the status quo! #BELIMITLESS

Job Source:

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

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