Specialist People Operations - T&P

What's On Your Plate

HRIS & MPP Tool

• Maintain HRIS and make sure data is clean and up to date

• Maintain the MPP tool and make sure it captures accurate hiring needs.

• Creating hiring forecasts to support TAs and BPs in fulfilling MPP.

• The first line of communication with TA when it comes to day-to-day operations/execution

Onboarding :

• Maintain onboarding tracker for T&P and coordinate with core ops to manage pre-onboarding requirements.

• Help New joiners connect with the help desk for IT setup.

• Assist in the preparation of Welcome kits and onboarding induction days

• Support in conducting orientation process and sending calendar requests for line managers

• Ensure to update and maintain the group email data.

• Administer Talabat credits and other welfare plans, including enrollment, changes, and terminations.

• Prepare comms for new joiner on the Workplace platform

• Coordinate with the travel desk for onboarding business trips

Record Maintenance:

• Maintaining current HC databases

• Updating and maintaining employee benefits, employment status, and similar records

• Maintaining records related to grievances, performance reviews, and disciplinary actions

• Maintain and update the record of leave balance

Payroll :

• Create payroll IDs for new joiners.

• Prepare the Monthly Reports for the Finance team.

• First line of communication with payroll & finance teams.

Employee engagement

• Help facilitate vendor information for any employee engagement activities

• Manage the employee engagement calendar

• Manage the engagement budget

• Coordinate with procurement, facilities, and finance teams on engagement events.

Offboarding:

• Assists with processing of terminations and separation by coordinating the core people operation teams and the requirement for the offboarding process

• Maintain leavers data.

Office Maintenance :

• Coordinate with the Admin and facility team on office maintenance requests and make sure the office is operating properly.

Ad Hoc :

• Executing the COE Strategy on the ground with people and through system changes, data collection, etc.

• Respond to employees queries and resolve issues in a timely and professional manner.

• Assist in coordinating with EMs and PMs as and when required.

• Support in preparing internal communications for the hub.

• Assist with all internal and external T&P People-related inquiries or requests.

• Run reports on general People activity.

• Keep up-to-date with the latest People trends and best practices.

Management Knowledge, Skills, and Abilities:

• Knowledge of local employment laws

• Excellent interpersonal and communications skills, with the ability to influence internal and external business partners in all levels of the organization.

• Ability to work on several projects simultaneously.

• Ability to work independently and make decisions with limited direction.

• Exceptional planning, follow-up, and organizing skills.

• Data driven.

What Did We Order

• University degree, preferably with an HR focus. CIPD or SHRM will be a clear advantage.

• Minimum 2-3 years of People and culture experience at a generalist level at tech companies.

• Agile, Innovative, Detail-oriented, and Result-focused

• Strong personal and work ethics.

• Advanced G-suite skills including docs, sheets and slides

• English fluently is a must.