We are seeking a highly experienced and strategic Supply Chain Manager with a strong background in the petrochemical or industrial sector to lead end-to-end supply chain operations, drive efficiency, ensure optimal cost performance, and support business growth through strategic planning, sourcing, and operational excellence.
Key Responsibilities:
Strategy & Planning:
- Develop and implement the supply chain strategy in alignment with organizational and business unit objectives.
- Identify future requirements of business units and translate them into supply chain initiatives.
- Design and execute strategic initiatives to improve supply chain performance and efficiency.
- Develop and monitor risk management plans to ensure business continuity.
- Optimize supply chain processes to improve cost efficiency, delivery performance, and operational effectiveness.
Annual Business Planning:
- Review and align annual supply chain business plans with organizational goals.
- Monitor performance against plans and recommend corrective and preventive actions.
- Drive continuous improvement initiatives across supply chain operations.
Strategic Sourcing:
- Collaborate with sourcing and contracting teams to align supply chain requirements with business needs.
- Contribute to sourcing strategies and supplier selection processes.
- Analyze market intelligence, trends, and supplier landscape.
- Identify sourcing opportunities and ensure cost-effective procurement solutions.
- Monitor and evaluate supplier performance and qualifications.
- Support achievement of overall sourcing and procurement objectives.
Supplier Relationship Management:
- Develop and maintain strong supplier relationships.
- Monitor and review supplier contract performance and compliance.
- Identify opportunities for service enhancement and optimization.
- Lead resolution of supplier-related issues and ensure KPI achievement.
Supply Chain Policies & Procedures:
- Develop, update, and maintain supply chain policies and operational procedures.
- Monitor operations to identify deviations and implement corrective actions.
- Ensure compliance with standardized operating procedures.
- Communicate and enforce action plans with relevant stakeholders.
Customer Relationship Management:
- Enhance customer service performance by analyzing processes and monitoring service metrics.
- Build and maintain strong long-term relationships with customers.
- Continuously improve logistics performance and service levels.
- Manage and resolve customer complaints in a timely and effective manner.
Data Quality & Reporting:
- Ensure accuracy and integrity of supply chain and operational data.
- Monitor data quality processes and resolve inconsistencies.
- Maintain reliable and consistent reporting standards across systems.
Risk & Operational Management:
- Develop and monitor supply chain and customer service risk management plans.
- Respond to operational risks including safety, security, and environmental incidents.
- Ensure compliance with EHS and Responsible Care standards.
- Minimize operational disruptions and improve safety performance.
- Support mitigation of risks related to logistics, transport, and sales operations.
Team Leadership:
- Lead and develop supply chain team members through coaching and competency development.
- Oversee manpower planning, training, and development initiatives.
- Monitor performance, attendance, and adherence to policies and procedures.
- Ensure execution of development plans and continuous capability building.
Order Management:
- Oversee implementation of E-Business and digital supply chain strategies.
- Manage sales forecasting, allocation processes, and system accuracy.
- Ensure proper order processing within ERP systems (SAP/ERM).
- Monitor credit insurance, credit facilities, and related financial controls.
- Coordinate order issuing and allocation distribution across customers.
- Act as escalation point for OTC (Order-to-Cash) process interruptions.
- Supervise order unblocking processes in coordination with sales and account management teams.
Requirements:
- 12 to 18 years of experience in supply chain, logistics, or order management within the petrochemical Industry
- Strong expertise in end-to-end supply chain management, sourcing, and logistics operations.
- Experience with ERP systems (SAP preferred) and order-to-cash processes.
- Strong leadership, analytical, and stakeholder management skills.
- Proven ability to manage complex supply chain networks and cross-functional teams.
