Training Manager

5-7 years
12 days ago 1 Applied
Job Description


The Training Manager's primary responsibility is the management of a team of workplace trainers to design and deliver training and assessment in the classroom and workplace environment as required by EASG and stakeholders. Further responsibilities for the role will be to contribute to the ongoing development of training/assessment resources to respond to changing operational, industry and regulatory requirements.


  • Manage a team of workplace trainers to deliver high quality training and assessment in the classroom and workplace environment
  • Plan and manage the design and development of training programs to meet stakeholder requirements
  • Provide subject matter expertise input to the design and development of designated technical training content and learning resource materials for ongoing delivery of training and assessment
  • Liaise with stakeholders to identify and meet training requirements within operational constraints
  • Ensure the accurate and timely recording and reporting of all training and assessment documentation in line with business and quality requirements
  • Collaborate with Workplace Trainers, Workplace Coaches, Subject Matter Experts and Line Managers to ensure effective on job training, coaching and assessment of learners against competency standards
  • Maintain own subject matter expertise and training and assessment competencies

Education & Experience

  • Training-related Qualification (Degree or Diploma)
  • Minimum 5 years experience of training management in the aviation industry (Ground Operations)

Personal Attributes

. Effective leader who manages resources and competing priorities to meet stakeholder expectations
. Result oriented
. Excellent interpersonal skills
. Strong written communication skills
Competency Profile

. Develop a workplace learning environment
. Manage training plan
. Lead and manage effective workplace relationships
. Lead communication in the workplace
. Develop and use emotional intelligence
. Lead and manage team effectiveness

About Etihad Airport Services - Ground

Etihad Airport Services Ground is the sole ground operations handler at Abu Dhabi International Airport.

EASG handles a wide variety of ground functions at the capital's international airport, from passenger check-in and boarding to baggage handling and aircraft services.

All operations are centered around its three main prerogatives: safety and security in all its functions, world class operations for all customer airlines through maximum efficiency and a world class customer experience for all visiting and transiting guests.

Job Source:

Etihad Airways is the second flag carrier airline of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second-largest airline in the UAE after Emirates. The name Etihad is Arabic for 'United'.

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