Company Description

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Bell Attendant

We at Novotel World Trade Centre Hotel are seeking for a Bell Attendant to join our Front Office team.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What you will be doing:

. Welcome the guests whether on the phone or in the hotel and assist with baggage, packages, briefcases etc.
. Has an impeccable attitude which conveys the image of the brand and hotel.
. Keep eyes open to give service promptly and efficiently with a friendly smile.
. Establish a good rapport with the guests.
. Show the guest around the bedroom, explaining the operation of any equipment.
. Be aware of the location of the hotel and its environment and be able to direct the guest to and from the hotel.
. Listen to the guests at all times, strive to respond as quickly as possible to all requests made by guests.
. Assist guests with transportation requests & taxis.

Qualifications

Candidate must have previous experience.

Warm and caring personality

Ability to work cohesively as part of a team with minimum supervision

Ability to anticipate and focus attention on guest needs, being professional and welcoming