Agile Methodologies, Scrum, JIRA, Azure DevOps, Salesforce, Google Workspace, MS Project, Smartsheets, Safe, AI technologies

Agile Methodologies, JIRA, Service Cloud, Scrum, Sales Cloud, Azure DevOps, Smartsheets, Safe, AI-enabled delivery tools, Google Workspace, MS Project, Experience Cloud, Salesforce implementations

Genesys, Salesforce, IT app development knowledge, Leasing Industry knowledge, Asset Management knowledge

Slas, Flows, Validation Rules, Data Model, APEX, Middleware platforms, Salesforce integrations, Service Console, SOAP APIs, Security Model, Omni Channel CTI Knowledge, Declarative automation, Salesforce Service Cloud, Case lifecycle management, entitlements, Salesforce architecture