Experience supporting software as a service, Proficient in Paymode-X product, Customer service and communication skills, Solid understanding of basic computer functions, Excellent organizational problem solving and communications skills, Software and environment trouble-shooting and diagnostic skills

quickbooks online , Netsuite, Credit card systems, US banking processes, Expense management software, Concur

Customer Support, Analytical Skills, Technical Support, Troubleshooting

Quality guidelines, English Communication Skills, Preparing training materials

Customer Support, Offline Support, Customer Service, Technical Support, Customer Satisfaction, Problem-solving, Troubleshooting

Handle customer inquiries, Listening, customer interactions, International Voice, Communication Skills, problem-solving skills

Microsoft Office, Customer Experience, Communication Skills

Excellent Communication Skills, Ability to concentrate, Excellent typing skills, Good composition skills, Ability to use a desktop computer system, Good comprehension skills