Develops, refines, validates and manages project plans to ensure on time and on budget delivery of major technology initiatives across the enterprise.
Responsible for utilizing project management methods, standards, project integration as well as the coordination of all internal and external resources required to complete assigned projects.
Provides timely and concise communications to functional leadership regarding project status and pending issues; analyzes processes and makes recommendations for optimizing resources and product delivery.
Develops project plans based on specifications provided by the Portfolio Management staff and manages effective execution of the initiatives.
Builds consensus among multiple process leads relative to project scope, task execution, staffing and issue resolution.
Sourcing with vendors on behalf of the business area represented.
Provides overall financial direction for the projects to manage the development of budgets, controls and measurements to monitor project progress.
Identifies potential risks within the project; proactively manages issues.
Participates in identifying project costs, resource allocation, project schedule changes and issue escalation.
Frequently interacts with staff including business area management, portfolio managers, vendors, consultants and other contractors.
Performs related duties as assigned.
Develop and maintain a productive working relationship with both internal and external team members including executive business owners, product managers and vendors.
Conduct formal review with business sponsor at project completion to confirm acceptance and satisfaction to track and measure client satisfaction levels and make and implement recommendation.
Resource and Capacity Management

Educational Qualifications:

Education:

Bachelors degree in Information Systems or Engineering

Certifications:

PMP

Work Experience:

10+ years of IT experience including prior Project Management experience
Experience with IT Infrastructure projects like m365 migrations, endpoint migrations/deployments, network refreshes, SAN/NAS deployment and migrations, Windows and Linux OS upgrades, SQL DB upgrades, wifi deployments, Teams room deployments/upgrades, etc

Skills and Knowledge:

Behavioral Skills:

Must be a driver and motivator of people
Good interpersonal skills
Excellent relationship building skills
Ability to communicate effectively both orally and in writing.
Good group presentation skills.
Good analytical and problem-solving skills
Good mathematical skills.
Excellent organizational skills.
Excellent leadership skills.

Domain Skills:

Min 1-2 yrs working experience in managing IT Infrastructure projects

Technical Skills:

Technical aptitude to work closely with software engineers
Competent understanding of the software development lifecycle (SDLC)
Thorough knowledge of waterfall methodologies on technically complex projects
Strong experience around project financials / budget management and reporting, and resource capacity management.
Nice to have: Agile Scrum experience

Tools Knowledge:

Mandatory - Advanced Excel skills, such as data analysis, pivot tables, lookups.
Nice to Have - Knowledge of Application Lifecycle Management (ALM) : Jira / Azure DevOps
Nice to Have - Experience of Project and Portfolio Management tools eg, Clarity, Open Workbench

Work timings : 12 pm to 9 pm IST

Experience & Educational Requirements:

bachelors Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 4+ years of directly-related or relevant experience, preferably in IT project management or IT delivery.

Preferred Certifications:

Certified Scrum Master
Google Analytics Certification
Kaizen
Lean Six Sigma Certification
Project Management Professional (PMP) Certification
SAFe Agile Certification

Skills & Knowledge:

Behavioral Skills:

Critical Thinking
Detail Oriented
Impact and Influencing
Interpersonal Communication
Multitasking
Problem Solving
Time Management

Technical Skills:

Agile Architecture Delivery
Data Management
Information Systems
Project Management
Workflow Management

Tools Knowledge:

Microsoft Office Suite
Microsoft Technology Stack (C#, SQL Server)
Oracle 8i or 10g
Programming Languages like JavaScript, HTML/CSS, Python, SQL
Project Management Support Tools - Clarity, Microsoft Project, JIRA, Confluence
Web Content Management Systems (WCMS) - SAP hybris preferred

Project Manager II - Technical Project and Program Management