Description

The Vendor Manager Workforce Staffing will be responsible for managing the end-to-end relationship with third-party staffing vendors, ensuring reliable delivery of contingent and outsourced workforce needs. This role requires strong vendor management, compliance oversight, and operational excellence to secure the right talent at the right time while maintaining cost efficiency and adherence to company standards.

As part of our commitment to complying with national labor laws and applicable legislations in Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

Key job responsibilities

Vendor Relationship Management

Develop and manage strategic partnerships with workforce staffing vendors.

Act as the vendor relationship owner for staffing vendors, ensuring alignment with business requirements and service-level agreements (SLAs).

Conduct regular business reviews with vendors to evaluate performance, resolve issues, and drive continuous improvement.

Operational Management

Oversee the staffing plans with Workforce Ops team and fulfillment process with vendors, ensuring timely supply of workforce resources.

Collaborate with internal stakeholders (WFS, PxT, Operations, Procurement, Compliance) to ensure vendors meet agreed KPIs related to quality of hire, fill rates, cost efficiency, Amazon SCS compliance, and attrition goals.

Governance & Compliance

Ensure all vendors comply with local labor laws, ethical recruitment standards, and company policies.

Monitor vendor adherence to contracts, service standards, and health & safety requirements.

Drive initiatives on ethical recruitment, fair treatment of workers, and compliance with international best practices (e.g., no recruitment fees, fair wages).

Performance & Data Analytics

Track, analyze, and report vendor performance metrics to leadership.

Identify trends, risks, and opportunities for optimization across the vendor ecosystem.

Use data-driven insights to improve hiring efficiency and vendor performance.

Basic Qualifications

3+ years of employee and performance management experience
3+ years of supply chain experience
Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
Experience with supplier or vendor relationship management

Preferred Qualifications

Experience in procurement
Experience understanding process flow and suggest improvements to deliver cost savings, inventory reduction, or other benefits to the site

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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