application configuration , network connectivity , mobile device support , desktop computers , End User Computing (EUC), IT Service Management (ITSM), Microsoft Deployment Toolkit (MDT), Desktop Support, Desktop Troubleshooting, Hardware Troubleshooting, Hardware Repair, Incident Management, Problem Management, Onsite Support, Data Backup, Data Recovery, Software Installation, Software Troubleshooting, Network Troubleshooting, Lan, Wan, Tcp/ip, Ip Addressing, Printer Support, Mobile Computing, Wireless Networking, Laptops, Windows Administration, Asset Management, Technical Documentation, Windows 11, Deskside Support, Preventive Maintenance, Break/Fix Support, Sla Management, VIP Support, Windows 11 Deployment, Windows 11 Migration, Windows Imaging, norton ghost, USMT, Hardware Configuration, Network Printer Configuration, Printer Queues, Scanner Support, Monitors, Docking Stations, Peripheral Devices, Display Systems, Video Conferencing Systems, Direct Attached Printers, Enterprise Desktop Management, Warranty Support, Non-Warranty Asset Replacement, Customer Support, Technical Support, Troubleshooting, Root Cause Analysis, Problem resolution, Service Desk, Ticket Management, Incident Tracking, Customer Relationship Management, end user support, Enterprise IT Support, Corporate IT, Field Services, Deskside Technician, EUC Technician, Desktop Technician, IT Support Specialist

Ms Excel, SAP, Power Bi, Power Automate, ERP systems, data visualization tools

Macos, Microsoft Windows

Operating Systems, Itil, Desktop Hardware, Zscaler, Network Troubleshooting, Windows 10 11, Automated Storage and Retrieval Systems ASRS, desktop security system management, Ivanti Anti-virus, Android Mobile Device Management MDM, Active Directory AD, Microsoft Intune Mobile Device Management MDM, Microsoft 365 M365, remote administration tools, Multi-Factor Authentication MFA, office productivity software, IT Service Management ITSM

SAP, Data Analytics, Internal Audit, Internal Controls, AI Tools, Governance, Risk Management

Power Bi, Sap Gts, AI-enabled tools

Sql, Power Bi, Adobe Analytics, Uat, Python, Amplitude, Business Intelligence, Data Validation, Google Analytics 4, Visualisation tools

Data Analytics, Power Bi, Tableau, Excel, Qa Qc, data center commissioning, audit programs, ISO 9001 QMS, L1–L5 critical systems

Power Bi, Tableau, Operational Analytics, Continuous Improvement Initiatives, Performance Reporting, Executive Dashboards, data standards, Reporting Governance, Looker, Project Governance, KPI Definitions

Dashboards, Sql, Power Bi, Apache Nifi, Data Modeling, Dax, Python, Change management, Microsoft Azure, Starburst, Troubleshooting, Data pipelines