Company Description

About Novotel Al Anoud:

Novotel Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services. We strive to create a memorable guest experience by combining innovation, comfort, and exceptional service. Join us and be part of a dynamic team driving digital transformation in hospitality

Job Description

We are seeking a friendly and professional Receptionist to join our Tamayyaz Program in Riyadh, Saudi Arabia. As the face of our hotel, you will play a crucial role in creating a warm and welcoming atmosphere for our guests. This position is an excellent opportunity for Saudi nationals who are passionate about hospitality and eager to start their career in a dynamic, customer-focused environment.

Greet and welcome guests in a professional and friendly manner
Handle check-ins and check-outs efficiently, ensuring a smooth experience for guests
Manage reservations and respond to inquiries via phone, email, and in person
Provide information about hotel services, local attractions, and amenities
Coordinate with other departments to meet guest needs and maintain high service standards
Process payments and handle cash transactions accurately
Assist with administrative tasks such as filing, data entry, and report generation
Maintain a clean and organized front desk area
Address and resolve guest concerns promptly and professionally
Stay updated on hotel policies, promotions, and events to provide accurate information to guests

Qualifications

Saudi nationality (Tamayyaz Program is for Saudi Nationals Only)
High school diploma or equivalent
Little to no work experience required; fresh graduates or those with up to 6 months of relevant experience are encouraged to apply
Basic English language skills
Strong passion for the hospitality industry
Excellent interpersonal and communication skills
Team player with a collaborative attitude
Detail-oriented and organized approach to work
Ability to work a flexible schedule, including evenings, weekends, and holidays
Customer-focused mindset with the ability to remain calm and courteous in fast-paced situations
Basic computer skills, including proficiency in Microsoft Office suite
Knowledge of hotel management software is a plus
Professional appearance and demeanor

Additional Information

Job Benefits

Competitive salary and benefits package.
Professional growth opportunities within Accor Group.
A dynamic and supportive work environment.
Employee discounts and exclusive hospitality benefits.

Receptionist

Tamayyaz Receptionist Saudis Only