Datadog, New Relic, Appdynamics, Gcp, Agile, Dynatrace, Splunk, Azure, Apm, AWS, observability practices, FreshService, ITSM integration

Servicenow, Jira, AI-enabled tools, agentic workflows, MS Project, MS365

Trello, Agile, Scrum, Jira, Sdlc, Azure DevOps, proposal SOW creation, feature estimation, technical spec documentation

Scrum, Agile, Jira, Technical Documentation, Waterfall, Servicenow, Confluence, Apis, Azure DevOps, Technical Project Management, Cloud Platforms, MS Project, Kanban, Modern Application Architectures

Intune, Okta, Microsoft 365, virtualization, Enterprise Applications, Infrastructure Endpoints, Endpoint platform support, Active Directory, Jira ecosystem, Jira Software, Jira ITSM workflows, Mac management, Jira Service Management

CSM - Certified Scrum Master, Safe Agilist, Prince2 Practitioner, Oracle Fusion Cloud HCM, SOAP APIs, Pmp, Agile PMI-ACP

Adobe Experience Manager (AEM), Agile and Waterfall methodologies, Marketo Certified Associate, AI experience and curiosity, Marketing Automation System, Adobe Workfront