Create Solutions. Drive Impact. As a Senior Logistics Specialist within the Hilti Distributor Operations Center, you will ensure seamless supply chain operations and timely product delivery from our Regional and Global Distribution Centers to Distributors and Customers across more than 70 countries globally. This role combines strategic logistics coordination with hands-on fulfillment management, serving as the key liaison between Hilti organizations and all internal and external supply chain stakeholders. You will manage both day-to-day logistics operations and large-scale project fulfillment while driving continuous improvements in cost efficiency and service delivery.

What You'll Do Distributors Logistics Coordination

Coordinate end-to-end logistics processes, ensuring smooth order placement and execution for Hilti distributors
Serve as primary logistics interface between Distributors, Hilti HQ Export team, Freight Forwarders, and logistics suppliers
Support distributors with product availability requests, shipment tracking, and delivery coordination
Ensure timely provision of export documentation (invoices, bills of lading, certificates of origin, test reports, etc.)
Coordinate mandatory inspections and Letter of Credit requirements for specific countries
Handle complaints, implement root cause analysis, and develop sustainable solutions
Ensure compliance with internal policies, regulatory requirements, and Hilti's Code of Conduct

Large Project & Fulfilment Management

Screen new projects, confirm supply feasibilities of opportunities, and participate in capture teams for large-scale projects
Create supply and logistics concepts incorporating input from Materials Management, Prefabrication, Transport, and Warehouse
Perform logistics cost calculations (LOD) and support bidding/proposal phases with comprehensive planning
Collect and validate bills of materials, identify bottleneck materials, and ensure availability
Gather customer-specific logistics requirements (labelling, packaging, delivery schedules, unloading procedures, timing)
Coordinate execution of logistics concepts, managing inbound/outbound logistics and supply coordination
Act as operational contact for customers on delivery planning and jobsite logistics
Manage project changes (design modifications, BOM updates, delivery adjustments) and handle escalations
Ensure accurate order entry, on-site delivery, and CCN management

Continuous Improvement

Utilize lean management tools and methodologies to resolve root cause issues
Implement global standards and drive initiatives for cost productivity, efficiency, and service improvements
Promote operational excellence culture

What You'll Bring Experience

3-5 years in international logistics and/or project business
Track record managing multiple cross-country projects with competing priorities
Supply/demand planning experience (preferred)
Background in Import/Export operations (preferred)

Skills

Excellent English (written and spoken)
Advanced Excel (data analysis, pivot tables, formulas) and PowerPoint proficiency
Strong analytical skills for creating cross-country logistics concepts
Experience with logistics management systems and ERP platforms (SAP is preferred)

Attributes

Strong ownership mentality with independent initiative
Results-oriented, proactive, and deadline-driven
Highly organized with strong time management skills
Customer-focused with continuous improvement mindset
Effective communicator across organizational levels and countries
Experienced in international, cross-functional environments

What's In It for You

Global leadership role in the construction industry
Exposure to diverse markets worldwide
Dynamic, international work environment
Professional development and growth opportunities
Impact on global supply chain operations and customer satisfaction

Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

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