Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Telesales Agent, you will be responsible for generating revenue by actively engaging with potential and existing customers through outbound calls. You will play a key role in meeting and exceeding targets, converting leads into acquisitions, and building strong customer relationships.

In this role, you will:

Conduct high volumes of outbound calls to prospective and existing customers to promote and sell products/services
Meet and exceed daily, weekly, and monthly targets and KPIs
Effectively manage outbound calls and inquiries, converting them into sales opportunities
Build and maintain a pipeline of potential clients by following up on leads and nurturing relationships
Handle objections professionally, negotiate terms, and close deals efficiently
Maintain accurate records of customer interactions, sales activities, and follow-ups using CRM tools
Collaborate with the purchase team to align on lead conversion strategies
Provide excellent customer service by understanding customer needs and offering tailored solutions
Assist customers with their inquiries, complaints, and post-sales support to ensure customer satisfaction
Stay up to date on product knowledge, sales techniques, and industry trends to improve performance
Participate in team meetings, training, and coaching sessions to enhance skills and performance

Requirements

A minimum of a high school diploma and a bachelor's degree are a plus
2+ years of experience in Telesales, Call center or Customer service
Demonstrated ability to exceed sales goals in a high-pressure telesales environment, ensuring consistent and sustainable performance
Strong understanding of sales techniques, customer engagement, and CRM systems
Well-versed in handling objections and closing sales effectively
Excellent verbal and written communication skills in English
Strong negotiation and persuasion skills
Efficient time management and multitasking abilities
Strong teamwork and collaboration skills
Highly motivated
Ability to work under pressure and meet targets
High level of resilience and adaptability
Adaptability
Passionate about sales and customer engagement
Persistent and resilient in achieving sales goals
Hardworking, proactive, and eager to exceed expectations

Benefits

A fast-paced, high-performing team
Multicultural environment with over 60 different nationalities
Competitive Tax-free Salary
Comprehensive Health Insurance
Annual Air Ticket Allowance
Employee discounts at multiple vendors across the Emirates
Rewards & Recognitions
Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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